Refund policy

Batool’s Corner

At Batool’s Corner, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return if:

  • The item is unused, unworn, and unwashed

  • All original tags are attached

  • The item is returned in its original packaging

  • The return request is made within 7 days of receiving your order

Items that do not meet these conditions will not be eligible for return.

2. Non-Returnable Items

The following items cannot be returned:

  • Sale or discounted items

  • Customized or altered items

  • Innerwear or accessories (for hygiene reasons)

  • Items damaged due to misuse or improper handling

3. Damaged or Incorrect Items

If you receive:

  • A damaged product

  • A defective item

  • The wrong item

Please contact us within 48 hours of delivery with:

  • Your order number

  • 4. Refund Process

    • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

    • Approved refunds will be processed within 5–7 business days.

    • Refunds will be issued via the original payment method.

    • Shipping charges are non-refundable (unless the error was on our side).

    5. Exchange Policy

    We offer exchanges subject to stock availability.

    • If your desired size is unavailable, you may choose another item of equal value.

    • Price differences must be paid (if applicable).

    • 6. Return Shipping

      Please include your order number and reason for return.

    •  

      7. How to Request a Return

      To initiate a return, please contact us:

      📧 Email: support@batoolscorner.com
      📱 WhatsApp: +92-3229246908

      Note:

      Batool’s Corner reserves the right to refuse returns that do not meet our policy conditions.

  • Clear pictures of the product

We will arrange a replacement or refund after verification.